In practice, many teams experience the reverse. More deployments stretch scarce resources, multiply handoffs, strain coordination, and create more one-off work. Quality degrades while costs and cycle times rise.
The Deployment Paradox
Throughput and Quality
Costs and Cycle Time
We call this the Deployment Paradox. The goal of a deployment organization is to become more efficient as it grows, but an increase in volume alone does not create economies of scale. Without systems that capture what teams learn and turn it into repeatable processes, organizations can scale deployment volume while throughput and quality decline and costs rise.
We see deployment organizations as operating decentralized factories, coordinating more deployment teams while increasing quality and throughput per unit of deployment capacity and reducing cycle time and cost per deployment. We believe building these systems is the most important work of a successful deployment company and how we are working to solve the Deployment Paradox.
If you have opinions on or experience with deployments, we want to hear from you. Tell us what we’ve gotten right, what we’ve missed, and where your experience differs.
Deployment Pillars
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If you’re thinking about any of this, we want to hear from you
All of our conversations are anonymized and our findings will be shared with you as we put together our lessons from dozens of conversations. Our goal is to write a manual that any deployment company can refer to regardless of what the shape or product of their business looks like.
